AI chatbot for tradies Quote requests answered while you're on the tools.
An AI chatbot for tradies answers the questions that come in while you're up a ladder or under a sink. SmartChatAI learns your service areas, prices and hours from your own website, replies in seconds, and collects the customer's details so they're waiting when you climb down.
Free plan · No contract · Cancel anytime
Your plumbing business
On your website
New lead: Sam
Saturday call-out in Burleigh. Wants a call back. 9:43pm
An example conversation for a fictional business. Your chatbot answers from your own content.
Why speed matters
You can't quote from the roof
Quote requests land on your website and socials while you're on a job. You can't stop to reply, and by the time you're free, the customer may have asked the next tradie on the list.
Nearly 1 in 5
calls to roofing and flooring businesses went unanswered, across 207,000 calls to 858 Australian small businesses (about 1 in 10 overall).
7x
Firms that responded to an online lead within an hour were nearly 7 times more likely to reach a decision-maker than those that waited longer.
What customers ask
The questions your chatbot answers for tradies
It answers from your own website, files and notes. Add anything that isn't there in plain English, click Retrain Chatbot, and it's covered.
- Do you service my suburb?
- What's the rough cost?
- How soon can you come?
- Are you licensed and insured?
- Do you work weekends?
What you get
The details are waiting when you climb down the ladder
Answers while you work
Service areas, call-out fees and hours answered in seconds, without putting the tools down.
Name, number and the job
The leads form on your website collects name, email, phone and preferred contact method.
Every enquiry in one place
Website, Messenger and Instagram enquiries in one Inbox, not scattered across your phone.
Turn on lead emails in Settings → Notifications, and each new lead is emailed to you straight away. Or send leads to HubSpot, Zapier, n8n or a webhook as they arrive. More on chatbot lead capture.
We made a $6k sale from the bot.
Ryan is also SmartChatAI's founder.
Tips for tradies
- Add your service suburbs, call-out fee and licence number as Q&A.
- Tell it what you don't do, so it doesn't promise jobs you won't take.
- Turn on lead emails so every job request is in your inbox when you finish the job.
Questions
Questions we get asked
Not live yet
- Book jobs straight from the chat into Google or Outlook calendars
- Text back missed calls
We'll only call these live when they are. Until then, your chatbot takes the customer's details so you can follow up.
Can it give customers a rough price?
Yes, if your prices or call-out fees are on your website or in your Knowledge Base. It answers from your content only, so it won't make up a quote. For anything it doesn't know, it takes the customer's details for you.
Does it answer phone calls?
No. SmartChatAI answers your website chat, Facebook Messenger and Instagram DMs. Texting back missed calls is coming soon.
Can customers book a job in the chat?
Not yet. Booking straight from the chat is coming soon. Today it collects the customer's name, number and what they need, so you can call back and lock it in.
Is it worth it for a one-person business?
That's who we built it for. Start on the Free plan, with 100 answers a month, and upgrade when you need more.
See how to add a chatbot to your website, plans and pricing, or the website chatbot in detail. Other industries: real estate, clinics and allied health, retail and online stores.
Stay on the tools. Your chatbot's got the enquiries.
Start free in a few minutes, or let our team set it up for you.