AI chatbot for real estate agents Buyer and renter enquiries answered, even mid-inspection.
An AI chatbot for real estate agents answers the questions buyers and renters ask at 10pm or while you're running an open home. SmartChatAI learns your listings and policies from your own website, answers in seconds, and collects names and numbers so you can call back in the morning.
Free plan · No contract · Cancel anytime
Your real estate agency
On your website
New lead: Priya
3-bedroom on Marine Parade. Asked about pets. 10:16pm
An example conversation for a fictional business. Your chatbot answers from your own content.
Why speed matters
Enquiries arrive at night and during inspections
Buyers and renters browse listings after work and message while you're showing someone else through a property. By the time you reply, they may have enquired elsewhere.
37%
of US firms replied to an online enquiry within an hour, and 23% never replied.
7x
Firms that responded to an online lead within an hour were nearly 7 times more likely to reach a decision-maker than those that waited longer.
What customers ask
The questions your real estate chatbot answers
It answers from your own website, files and notes. Add anything that isn't there in plain English, click Retrain Chatbot, and it's covered.
- Is it still available?
- When are the inspection times?
- Are pets allowed?
- What's the price guide?
- How do I apply for the rental?
What you get
Names and numbers waiting for you by morning
Answers after hours
Night-time and weekend enquiries get an answer in seconds, from your own listings and policies.
Details for your call back
The leads form on your website collects name, email, phone and preferred contact method.
One Inbox
Website, Messenger and Instagram enquiries in one place, so nothing sits unread in one app.
Turn on lead emails in Settings → Notifications, and each new lead is emailed to you straight away. Or send leads to HubSpot, Zapier, n8n or a webhook as they arrive. More on chatbot lead capture.
We made a $6k sale from the bot.
Ryan is also SmartChatAI's founder.
Tips for agencies
- Add your rental application steps, pet policy and inspection times as Q&A.
- Retrain when listings change, so it doesn't talk up a sold property.
- Turn on lead emails so a buyer from last night is waiting in your inbox at 8am.
Questions
Questions we get asked
Not live yet
- Book inspections straight from the chat into Google or Outlook calendars
- Hand a chat to an agent (live chat)
We'll only call these live when they are. Until then, your chatbot takes the customer's details so you can follow up.
Can it answer questions about my current listings?
Yes, from what's on your website and in your Knowledge Base. When listings change, update your website or Knowledge Base and click Retrain Chatbot, so it doesn't talk about a property that's already gone.
Can buyers book an inspection in the chat?
Not yet. Booking straight from the chat is coming soon. Today your chatbot shares the open home times from your content and takes the buyer's details so you can confirm.
Does it work on Facebook and Instagram too?
Yes. The same chatbot answers your Messenger and Instagram DMs. Leads are collected by the leads form on your website chatbot.
Will it give a price guide?
Only if you've put one on your website or in your Knowledge Base. It answers from your content, and when it doesn't know, it says so and takes the buyer's details.
See how to add a chatbot to your website, plans and pricing, or the website chatbot in detail. Other industries: trades and home services, clinics and allied health, retail and online stores.
Answer every buyer, even mid-inspection.
Start free in a few minutes, or let our team set it up for you.