Contact SmartChatAI Talk to our Australian team.
To contact SmartChatAI, email our team on the Gold Coast, or ask our chatbot, bottom right. We're happy to help with plans, set-up, partnerships or your account. We reply within 1 business day.
We reply within 1 business day
Get in touch
- hello@smartchatai.io
- We reply within 1 business day
- Gold Coast, Queensland: an Australian team
- Or ask our chatbot, bottom right
How we can help
What can we help with?
Choosing a plan
Not sure which plan fits? Start on the Free plan, or compare plans and pricing, then email us with any questions.
Setting it up
Rather we did it? See our done-for-you setup, or follow how to add a chatbot to your website.
Partnerships
Work with small businesses? See our partner program.
Your account
Already a customer? Sign in to your dashboard, or email us from the address on your account.
Your data
To delete your data or ask how it's handled, email us. See security and privacy.
The company
MaitrixAI Pty Ltd (ABN 38 669 653 785), trading as SmartChatAI. Gold Coast, Queensland. About us.
Questions
Before you email
The questions we're asked most.
Can I try it before I talk to anyone?
Yes. The Free plan is free forever, with 100 answers a month and no card needed. You can add your website, check the answers and go live on your own.
Can you set it up for me?
Yes. Our Australian team does it for $449 one-off, inc. GST. We aim to have it live on your website within 3 business days. The 3 business days start once we have your website address and a way to add the code. Set-up is included on the Business plan.
Can a real person take over a chat?
Not yet: live chat handover is coming soon. Today, when a customer wants to talk to a person, your website chatbot takes their details so you can call or email them.
Where is my data stored?
On Amazon Web Services in the United States, plus the AI and search services that power your chatbot. To delete your data, email us.
Or just start.
The Free plan takes a few minutes to set up and doesn't need a card.